Raon feidhme an ráitis
This accessibility statement applies to the Lizensa online shop at lizensa.com: the home page, catalogue and product pages, search, cart, checkout, the customer account and the legal pages. It explains how the shop meets the accessibility requirements of the European Accessibility Act (Directive (EU) 2019/882) as transposed into national law.
Stádas comhréireachta
We design and test the shop against the Web Content Accessibility Guidelines (WCAG) 2.2, level AA — the web requirements of the harmonised European standard EN 301 549.
The shop is partially conformant with WCAG 2.2 AA: the parts listed under "Known limitations" do not fully meet it yet. As far as our checks show, everything else does.
Teorainneacha aitheanta
- Payment forms. Card, PayPal and other payment forms in the checkout are embedded from the payment provider. We choose providers with accessible forms, but we cannot change their markup.
- Support chat. The chat window is a third-party widget; its keyboard and screen-reader support is outside our control. Every question can also be sent by e-mail to support@lizensa.com.
- PDF documents. Invoices and licence certificates are PDF files that are not yet tagged for screen readers. On request we send their content by e-mail as plain text.
Barriers found by our automated checks are fixed before a change is released; any that remain are listed here.
Conas a mheasaimid inrochtaineacht
This statement was last reviewed on 24 Meán Fómhair 2026. It is based on a self-assessment:
- automated axe-core tests against WCAG 2.0, 2.1 and 2.2 (levels A and AA) of the home page, a category page, a product page, the cart, the checkout, the account login and this statement, run on every change before it is released;
- manual checks using the keyboard only.
We review this statement at least once a year and after every major change to the shop.
Aiseolas agus teagmháil
If you run into a barrier, or need information from this shop in an accessible format, please tell us. This is our feedback mechanism for accessibility:
- e-mail: support@lizensa.com
- the contact form
Please tell us the page, what you were trying to do and which browser or assistive technology you use. We confirm receipt within two working days and reply within ten working days with a fix or another way to achieve the same result.
Nós imeachta forfheidhmithe
If our reply does not resolve the problem, you can turn to the bodies responsible for accessibility:
- Market surveillance: the market-surveillance authority for the accessibility of products and services in your EU member state
- Conciliation: the conciliation or consumer dispute-resolution procedure of your EU member state, where one is provided
Cad a dhéanaimid ar son inrochtaineachta
Go sonrach, coinníonn an fhoireann innealtóireachta í féin leis na nithe seo a leanas:
- Nascleanúint mhéarchláir — tá gach gné idirghníomhach inrochtana le Tab, gníomhachtaithe le Enter nó Space, agus díchurtha le Escape. Ní úsáidimid patrúin luch amháin.
- HTML séimeantach — sainchomharthaí tíre (`<main>`, `<nav>`, `<footer>`), ceannteidil in ord ceart, rialuithe foirme dúchasacha, cnaipí fíor. Níor cheart go mbeadh gá ag léitheoirí scáileáin le ARIA riamh chun leathanach a thuiscint a d'fhéadfaidís a thuiscint ón marcáil amháin.
- Fócas infheicthe — taispeánann gach gné idirghníomhach fáinne fócais i gcónaí nuair a dhírítear uirthi tríd an méarchlár, le codarsnacht 3:1 ar a laghad i gcoinne a chúlra.
- Codarsnacht datha — téacs coirp ag 4.5:1, téacs mór agus deilbhíní ag 3:1, i mód éadrom agus dorcha araon.
- Téacs inathraithe — fanann leathanaigh inúsáidte suas le súmáil 200% in aon bhrabhsálaí; ní chuireann leithead ábhar picteilín seasta bac ar athshreabhadh.
- Gluaiseacht laghdaithe — tugann beochana urraim do `prefers-reduced-motion` agus ní sheinneann siad físeán le fuaim go huathoibríoch.
Aicearraí méarchláir
Oibríonn aicearraí caighdeánacha brabhsálaí i ngach áit. Cuireann an suíomh dhá cheann dá chuid féin leis:
- / — oscail an pailéad cuardaigh ó aon leathanach.
- Escape — dún aon dialóg, tarraiceán nó roghchlár.
Coinnímid an liosta aicearraí an-ghearr d'aon ghnó ionas nach mbuaileann sé le ceangail eochracha teicneolaíochta cúnta.
Brabhsálaithe agus teicneolaíocht chúnta
Déanaimid tástáil ar an dá leagan is déanaí de Chrome, Edge, Firefox agus Safari ar dheasc, agus Safari agus Chrome ar iOS agus Android. Déanaimid tástáil ar iompar léitheoir scáileáin le NVDA + Firefox, JAWS + Chrome, VoiceOver + Safari (macOS agus iOS), agus TalkBack + Chrome ar Android.
Ní dhéanaimid tástáil i gcoinne Internet Explorer 11; níl sé á thacú a thuilleadh ag Microsoft agus ní chuireann muid bac air ach ní féidir linn inrochtaineacht a ráthú ann.
