How can we help?
Guides, comparisons and answers from the support team.
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- 7
- Knowledge base
- 25 articles
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- support@lizensa.com
Popular articles
- How to activate your software license keyStep-by-step instructions for activating Windows, Office, and other software keys purchased from Lizensa.
- How digital license delivery worksUnderstand how Lizensa delivers your software license keys digitally — instantly after payment.
- Downloading your purchased softwareHow to download Windows, Office, and other software after purchasing a license key from Lizensa.
- Requesting a refundLearn about our refund policy and how to request a refund for your Lizensa purchase.
- How to contact supportAll the ways to reach Lizensa customer support — live chat, email, and help center.
Browse by category
- Microsoft WindowsGuides, tutorials, and troubleshooting for Windows 10, 11, and 12.
- Microsoft OfficeEverything about Office 2021, 2024, and Microsoft 365 licensing and setup.
- Adobe Creative SuitePhotoshop, Lightroom, Premiere Pro, and the full Creative Cloud.
- Orders & DeliveryEverything about placing orders, delivery, and order confirmations.
- Activation & DownloadsHow to download and activate your purchased software.
- Account & SupportManaging your account, contacting support, and refund requests.
- Installation & LicensingInstall, activate, and troubleshoot the licenses and installers delivered with your order.
Still need help?
Our activation team is available during business hours.
