[ZH-PLACEHOLDER] What we will never compromise on
[ZH-PLACEHOLDER] These are the standards that govern how Lizensa handles your data, your money, and your software licences. Each one is auditable; each one is enforced in code, not just on a slide.
[ZH-PLACEHOLDER] Bank-grade security
[ZH-PLACEHOLDER] TLS 1.3 in transit. AES-256 at rest. Card data tokenised by Stripe (PCI DSS Level 1). Two-factor authentication available on every account. Secrets stored in hardware-isolated key vaults — never on the application servers.
[ZH-PLACEHOLDER] EU-regulated compliance
[ZH-PLACEHOLDER] ISO 27001 information-security controls. GDPR (RODO) data handling with EU-only processing. EU Omnibus Directive on price transparency — the reference price you see is the genuine 30-day low. DSA single point of contact published in the imprint.
14 天退款保证
[ZH-PLACEHOLDER] EU consumer law gives you 14 days to change your mind on a digital purchase. Lizensa honours it without questions, as long as the licence key hasn't been activated. Read the full policy on the refunds page.
[ZH-PLACEHOLDER] Transparent EU pricing
[ZH-PLACEHOLDER] Every price is shown VAT-inclusive for consumers, with the legal entity, VAT ID and KRS number disclosed on every invoice. No drip pricing, no hidden currency conversion fees, no surprise renewals.
[ZH-PLACEHOLDER] A human is always reachable
[ZH-PLACEHOLDER] Trust questions, refund requests, security disclosures — every channel reaches a person, not a chatbot, in under 24 hours. Security@ goes straight to engineering; privacy@ goes to our data protection officer.
[ZH-PLACEHOLDER] Who you are buying from
[ZH-PLACEHOLDER] Lizensa is operated by a single registered Polish company. There is no shell, no marketplace seller in between, and no offshore reseller in the chain.
- [ZH-PLACEHOLDER] Legal entity
- Digital Soft Distribution Sp. z o.o.
- [ZH-PLACEHOLDER] Company registration
- KRS 0001113275, REGON 522974559
- 欧盟增值税号
- PL7011165318
- [ZH-PLACEHOLDER] Registered address
- ul. Hoża 86/410, 00-682 Warszawa, PL
[ZH-PLACEHOLDER] Still have questions?
[ZH-PLACEHOLDER] Our help centre answers the most common security and refund questions. For anything we haven't covered, the team is one email away. [ZH-PLACEHOLDER] Refund policy · [ZH-PLACEHOLDER] Help centre